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UBA Cameroon S.A. lance un avis de recrutement - Postulez ! ! !

(Le 15/12/18 à 13:27 par kerawa user)
Date: 15/12/18 à 13:27
Prix: 0 FCFA
Telephone +237698304322
Type d'annonce Offre
Type de contrat CDI
Niveau d'expérience 3 à 5 ans d'expérience
Mobilité Mobilité nationale
Horaires Temps plein
Spécialité Communication/Marketing

Description

DIVISION: Personal Banking 
JOB   GRADE: Senior – General Management 
DEPARTMENT: Marketing 
BUS. SEGMENT: Non-Sales 
VER. NO: 0.1
  • JOB OBJECTIVE(S)
  • To implement an aggressive product marketing and communications strategy that will boost the brand - UBA in the mind of its customers across Africa in-line with the global vision.
    To build and drive an excellent customer service culture across the bank at all levels to both internal and external customers.
    REPORTING RELATIONSHIPS
  • Functionally reports to: Head, Consumer & Digital Banking 
    Administratively reports to: Head, Consumer & Digital Banking    
    JOB DESCRIPTION 
  • Role and Responsibilities
  • To develop and manage the Bank’s marketing communications and Brand strategy for Personal Banking Division
    Conduct and develop extensive marketing and brand development strategies to generate market penetration propositions to the sub-segment target market (brand appeal, product appeal and social media channels, promotions)
    Grow the bank’s customer base across Africa and ensure retention
    Continually improve the bank’ marketing communications approach and improve develop incentive programs to drive the banks sales team to attain sales targets
    Champion all marketing activities and promotion campaigns targeted at the sub-segment of the PB market.
    Fully resolve all key customer service issues in the deployment of marketing communication models
    Ensure optimal product uptake and usage by the Bank’s customer base
    Make presentations if required to executive management on product marketing and communications strategies and activities
    Provide strong, effective and highly visible leadership to the retail product team and equally empowers employees to identify innovative approaches to enhance organizational performance
    Keep abreast of trends in the industry 
    KEY PERFORMANCE INDICATORS (KPIs) JOB REQUIREMENTS
  • Number of new customers acquired through marketing channels.
    Profitability of the PB division
    Profitability from Promotional initiatives
    Number of products per customer
    EDUCATION REQUIREMENTS
  • Minimum Educational level- First degree in creative arts, marketing, communications or an equivalent combination of education, training and expertise. Higher degrees/MBA/professional certificates compulsory
    EXPERIENCE
  • Minimum experience- at least 10 year’s combined senior management and communications experience in an organization involving a significant number of people
    Demonstrated skills, knowledge and experience in the design and execution of marketing, communications, and public relations activities
    COMPETENCIES
  • Knowledge
  • Business development and acquisition
    Events & Product management skills
    Relationship management 
    Knowledge of the bank’s policies, products, and services
    Good knowledge of E-Media channels, and the Media/Communication Industry
    Key Skills:
  • Ability to evaluate needs of customers and determine what products or services would best serve
    Good Negotiation skills
    Relationship management
    Excellent oral and written communications skills with the ability to effectively convey complex information at all levels
    Good leadership skills
    Strong creative, strategic and organizational skills.
    Result oriented, Problem solver –  analyses issues, identifies priorities, creates and implements solutions
    DISCLAIMER
  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed. 
  • Latest date for application is December 18, 2018.
  • HOW TO APPLY / COMMENT POSTULER?
  • Interested candidates should apply via hcmrecruitcameroon@ubagroup.com.

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