Applications are invited from qualified candidates with previous
experience in 4 -5 Star establishments to fill the following positions
in a leading resort on the Kenya Coast:



1. Front Office Manager


Duties:

Responsible
for leading and managing all sections of the Front Office Department –
Reception, Reservations, Guest Relations, Switchboard, Portage, Business
Centre and Gift Shops – to ensure the highest standards of
service.

Responsible for up selling rooms, guest services and amenities to maximize revenues.

Preparation of the annual budget and manning guide. Selects, trains,
develops and manages the performance of front office operations team
members.


Qualifications/Experience:

Degree or diploma in hotel management or equivalent in any related field.
3 to 5 years experience in a front office management position, preferably in a 4 or 5 star hotel
Knowledge of yield management, hospitality property management systems and Microsoft office systems.


2. Assistant Human Resource Manager


Duties:

Assists
the Human Resource Manager in planning, directing and coordinating
human resource management activities of the resort to maximize the
strategic use of human resources and maintain functions such as employee
compensation, recruitment, personnel policies, and regulatory
compliance.
Assists with counseling and influencing management/leadership regarding
policies, practices, laws and regulations and monitor application to
insure positive and equitable employee relations.


Qualifications/Experience:

Diploma in Human Resources Management or other related field.
3 to 5 years experience in human resources in a management role.
Proficiency of Microsoft Office software: Word, Excel, Outlook and Power Point.
Knowledge of computerized HR Information Systems.


3. Deputy Engineer


Duties:

Assists
the Chief Engineer to manage and supervise the maintenance operations
for exterior and interior facilities including electrical,
refrigeration, plumbing, heating, cooling, structural and other
maintenance works necessary to maintain the property in an optimum and
efficient condition.
Ensures the safety and comfort of the guests and employees.
Develops and manages routine and preventative maintenance programs, capital expenditures within budget.


Qualifications/Experience:

Diploma in Engineering or related field; mechanical background preferred
Specialization in a specific building trade (electrical, plumbing, refrigeration, HVAC, etc).
Minimum of 3 years employment in a similar position.





4. Rooms Division Manager


Duties:

Responsible
for the general operation of both Front Office and Housekeeping
departments, directing guest satisfaction initiatives, delivery of the
finest customer service to all guests, commitment to customer service by
soliciting and responding promptly to guest needs, budgeting,
forecasting, establishing and maintaining quality service levels while
maximizing profits, mentorship, training and development of the rooms
division team members.


Qualifications/Experience:

Hotel Management Degree or Diploma from a recognized international institution or degree in other related field.
5 years experience gained in rooms and front office management.
Clear, concise written and verbal communication skills.


5. IT Manager


Duties:

Supervise all daily and weekly IT procedures in the resort.
Design; Implement Preventive Maintenance for all IT hardware & Software.
Will be fully in charge of IT Dept and all of its related issues.
Checking daily backups, all system interfaces, Server hardware and logs.
Managing IT staff, assigning their daily jobs, and training them on all
needed theoretical and practical procedures, troubleshooting and support
within corporate standards.
Work and manage suppliers for any Software/ Hardware conflicts.


Qualifications/Experience:

Minimum of 3 years experience in IT Field within hotel operations.
2 years of which in management position
Has Training capabilities for troubleshooting and support
Degree from any reputable Computer Science institution
Good knowledge in LAN, Security, wireless, and hospitality solutions and software.

If you want to join our dynamic and innovative team and think you have
all qualifications to meet our ultimate goal of providing exceptional
customer care and being a recognized leader in the hospitality industry,
then send a current CV with relevant testimonials, salary expectations
and references to llhjobs@gmail.com

Only qualified candidates who meet the stated criteria will be considered, and should apply no later than 15th November 2011.