JOB TITLE: Support Application Executive

Purpose of the Job

Responsible for running the support desk, providing effective and high quality support across all software systems and playing a key role within the team.

Provide applications support and guidance which may include service packs, upgrades and infrastructure

Job requirements

Minimum of 5 years experience in Telecoms industry
Maintain appropriate levels of technical and procedural documentation
Conduct platform monitoring and performance tuning
Take responsibility for capacity management and platform scaling
Share / spread knowledge throughout the Support Team and relevant areas, from development through to support
Good understanding of SQL Server or Oracle database management systems
Experience of Windows platforms including configuration
Knowledge of minor programming/scripting
Excellent communication skills


Only successful applicants will be contacted.

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