Part Time JobsFrench (2)German (2)Arabic (2)English (2)Location: NairobiOur client, an International BPO firm with Head Offices in Australia, is looking for Customer Service Representatives for their Call Centre in Nairobi.We
are looking for candidates willing to work on weekends on a 7 hour
shift pattern beginning Friday night to Sunday night. We are
specifically looking for students or candidates with no other job.Key responsibilities


Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering telephone support requests
Processing Testimonials (depending on language)
Various support tasks


Key Skills and competences


Internet literate
A passion for Customer Service
Ideal for students ready to work on Friday nights, Saturdays and Sundays
Ability to respond promptly to customer inquiries
Ability to handle and resolve customer complaints
Ability to multitask and take up more workload when required
Outstanding language skills (grammatically correct, can express things clearly)
Ability
to work with multiple tabs and multiple browsers efficiently in a web
browser based support system (speed and accuracy are important)
Very good work ethic (is reliable, motivated, professional)

To apply, send CV only to jobs@flexi-personnel.com by Friday 30th September 2011. Kindly indicate the position/ language applied for as well as the minimum daily wage expectation on the subject line.