Job Title: General Manager

Location: Kisumu

Company Profile:

Our client is a hotel that offers first class accommodation combined with
ultra-modern conference facilities and choice of top of the range bars and
restaurants makes any guest's business and leisure a pleasure.

Reports to: Directors

Main Purpose of the position:

To oversee all aspects of hotel in accordance with Company mission statement,
including maximization of financial performance, guest satisfaction, and staff
development within established quality standards. Responsible for the hiring,
training and discipline of all hotel staff



Main responsibilities:



Creates
an operating environment that assures consistent guest satisfaction.
Monitors
the performance of the hotel through verification and analysis of guest
satisfaction systems and financial reports. Initiates corrective action.
Maintains
product and service quality standards by conducting ongoing evaluations
and investigating complaints. Initiates corrective action.
Develops
accurate and aggressive long and short-range financial objectives
consistent with the Company's mission statement.
Prepares
financial reports for management that clearly explain operational
effectiveness, trends and variances.
Establishes
and maintains a pro-active human resource function to ensure employee
motivation, training and development, wage and benefits administration,
and compliance with established labor regulations.
Maintains
an appropriate level of community public affairs involvement.
Executes
marketing, sales, and operational activities, producing results that meet
or exceed the hotel’s business plan.
Ensures
good safety practices of employees and guests, assisting in the
maintenance of proper emergency and security procedures.
Establishes
and maintains applicable preventive maintenance programs to protect the
physical assets of the hotel.
Implements
and maintains effective open-door communication system that crosses
departmental lines in order to reach all employees.
Understands
the government regulations affecting hotel’s operations, ensuring hotel is
operated in compliance with all applicable laws, ordinances, regulations,
and requirements of any local municipal authority.
Deals
with the general public, customers, employees, union and government
officials with tact and courtesy.
Plans
and organizes the work of others.
Accepts
full responsibility for managing an activity.
Other
duties may be assigned.


Supervisory Responsibilities:

Typically, directly supervises all employees at the hotel, including all
department heads.

Indirectly supervises all hotel personnel.

Carries out supervisory responsibilities in accordance with the Company’s
policies, training programs, and applicable laws.

Responsibilities include recruiting, interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving
problems.

Required Qualifications and Experience


A
Bachelor’s Degree/Higher Diploma in Hotel Management
Must
have not less than 3 years’ experience in a similar capacity
Knowledge
of financial management
Good
knowledge of the Hospitality industry
Proven
leadership skills
Excellent
computer skills
Must
show initiative, innovation and high level efficiency
Must
be a person of high integrity with excellent PR and management skills

To apply for this position send your CV to
mycv@myjobseye.com quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted


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