A144891: Front Office Manager, Assistant HR Manager, Deputy Engineer, Rooms Division...
Report abuse [ 2011-11-02 ] - [ 2012-01-01 ] - 21 hits
Applications are invited from qualified
candidates with previous experience in 4 -5 Star establishments to fill the
following positions in a leading resort on the Kenya Coast:
1. Front Office Manager
Duties:
Responsible for leading and managing all sections of the Front Office
Department – Reception, Reservations, Guest Relations, Switchboard, Portage,
Business Centre and Gift Shops – to ensure the highest standards of service.
Responsible for up selling rooms, guest services and amenities to maximize
revenues.
Preparation of the annual budget and manning guide. Selects, trains, develops
and manages the performance of front office operations team members.
Qualifications/Experience:
Degree
or diploma in hotel management or equivalent in any related field.
3
to 5 years experience in a front office management position, preferably in
a 4 or 5 star hotel
Knowledge
of yield management, hospitality property management systems and Microsoft
office systems.
2. Assistant Human Resource Manager
Duties:
Assists
the Human Resource Manager in planning, directing and coordinating human
resource management activities of the resort to maximize the strategic use
of human resources and maintain functions such as employee compensation,
recruitment, personnel policies, and regulatory compliance.
Assists
with counseling and influencing management/leadership regarding policies,
practices, laws and regulations and monitor application to insure positive
and equitable employee relations.
Qualifications/Experience:
Diploma
in Human Resources Management or other related field.
3
to 5 years experience in human resources in a management role.
Proficiency
of Microsoft Office software: Word, Excel, Outlook and Power Point.
Knowledge
of computerized HR Information Systems.
3. Deputy Engineer
Duties:
Assists
the Chief Engineer to manage and supervise the maintenance operations for
exterior and interior facilities including electrical, refrigeration,
plumbing, heating, cooling, structural and other maintenance works
necessary to maintain the property in an optimum and efficient condition.
Ensures
the safety and comfort of the guests and employees.
Develops
and manages routine and preventative maintenance programs, capital expenditures
within budget.
Qualifications/Experience:
Diploma
in Engineering or related field; mechanical background preferred
Specialization
in a specific building trade (electrical, plumbing, refrigeration, HVAC,
etc).
Minimum
of 3 years employment in a similar position.
4. Rooms Division Manager
Duties:
Responsible for the general operation of both Front Office and Housekeeping
departments, directing guest satisfaction initiatives, delivery of the finest
customer service to all guests, commitment to customer service by soliciting
and responding promptly to guest needs, budgeting, forecasting, establishing
and maintaining quality service levels while maximizing profits, mentorship,
training and development of the rooms division team members.
Qualifications/Experience:
Hotel
Management Degree or Diploma from a recognized international institution
or degree in other related field.
5
years experience gained in rooms and front office management.
Clear,
concise written and verbal communication skills.
5. IT Manager
Duties:
Supervise
all daily and weekly IT procedures in the resort.
Design;
Implement Preventive Maintenance for all IT hardware & Software.
Will
be fully in charge of IT Dept and all of its related issues.
Checking
daily backups, all system interfaces, Server hardware and logs.
Managing
IT staff, assigning their daily jobs, and training them on all needed
theoretical and practical procedures, troubleshooting and support within
corporate standards.
Work
and manage suppliers for any Software/ Hardware conflicts.
Qualifications/Experience:
Minimum
of 3 years experience in IT Field within hotel operations.
2
years of which in management position
Has
Training capabilities for troubleshooting and support
Degree
from any reputable Computer Science institution
Good
knowledge in LAN, Security, wireless, and hospitality solutions and
software.
If you want to join our dynamic and innovative
team and think you have all qualifications to meet our ultimate goal of providing
exceptional customer care and being a recognized leader in the hospitality
industry, then send a current CV with relevant testimonials, salary
expectations and references to llhjobs@gmail.com
Only qualified candidates who meet the stated criteria will be considered, and
should apply no later than 15th November 2011.
You can now click on this link http://www.kenyanvacancies.com to visit our sister website for more vacancies.
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