Position: Hotel Manager

Supervised by: Director

Job Objective/Summary

To ensure that all the policies and procedures of the company are adhered to
and ensure the day-to-day operations of the hotel and customer satisfaction.

Duties and Responsibilities





Attain
set revenue target of the company.
Deliver
marketing strategies to build, develop and retain a loyal client base.
Ensure
top of the range customer service is offered to all clients.
Manage
cost within the budget and also ensure purchase supplies or services from
outside vendors, such as laundry, repair, and trash.
Manage
hotel facilities to ensure Zero pilferages or misuse.
Manage
and maintain all year or seasonal lodging facilities.
Observe
and monitor workers' performance to make sure that company rules and
procedures are being followed.
Confer
and cooperate with other department managers to coordinate hotel
activities.
Ensure
24 hours cleanliness and appearance of the hotel.
Coordinate
front-office duties and resolve problems.
Assign
duties to workers and schedule shifts. Coach staff on how to do the job
and motivate them to finish projects
Answer
customers' questions, make them feel at home, and build on-going
relationships.
Make
decisions and develop plans for how to manage hotel.
Identify
staffs' actions and evaluate whether it meets hotels' standards.


Qualification


A
diploma or a degree in Hotel management/ Hospitality management
Three
years working experience in the same industry.
One
can work for long hours.
Good
communication skills.
Good
organizational skills.


Interested
candidates can send their CV to recruitment@workforceassociates.net on the
Subject line indicate Hotel Manager.


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